WhatsApp unveils 'Catalogs' to let small enterprises showcase products
Messaging giant WhatsApp on Thursday rolled out the ' Catalogs ' feature for WhatsApp Business app that will allow enterprises to showcase photographs of various products that potential customers can browse through. The new feature -- which is being rolled out in countries like India, the US and Indonesia -- is intended to make it easier to learn about the products and services businesses offer. Catalogs are a mobile storefront for businesses to showcase and share their goods so that people can easily browse and discover something they would like to buy, a statement said. "Previously, businesses had to send product photos one at a time and repeatedly provide information now customers can see their full catalog right within WhatsApp. This makes business owners look more professional and keeps customers engaged in the chat without having to visit a website, it added. For each item in its catalogue, a business can add information including price, description and