Zomato snubs customer seeking non-Muslim rider, earns praise and brickbats
Food delivery company Zomato won both praise and brickbats online after it refused to entertain a customer's complaint about being assigned a Muslim delivery executive for his order. "Food doesn't have a religion. It is a religion," Zomato tweeted in response to the customer's request for changing the delivery executive. On Tuesday night, Amit Shukla, a resident of Jabalpur in Madhya Pradesh, had tweeted about cancelling his Zomato order as the designated rider was a "non-Hindu". "Just cancelled an order on @ZomatoIN they allocated a non hindu rider for my food they said they can't change rider and can't refund on cancellation I said you can't force me to take a delivery I don't want don't refund just cancel," Shukla had tweeted. In a series of tweets, Shukla had also shared screenshots of his conversation with Zomato customer care, saying that he would take the issue to his lawyers. However, Zomato stood its ...