Samsung offers support on WhatsApp to help consumers in Covid-19 crisis


Samsung has started offering customer support through WhatsApp to help consumers amid the on-going coronavirus pandemic. The customer support on WhatsApp is a new addition to company’s contactless service options, which also includes remote support, live chat option, technical assistance through the call centre or access to do-it-yourself (DIY) videos on the Samsung website and on YouTube.
To register for WhatsApp service, customer need to send a message on Samsung’s WhatsApp support number 1800-5-7267864. Once registered, customer can seek technical support for any Samsung product, get information about service centre locations, status of a repair, and new offers. Moreover, customer can also request for demo and installation of newly purchased Samsung products. This service is available from 9 am to 6 pm, on all days of the week. Read More

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